While finding new residents can be stressful for property management companies, their biggest challenge is keeping the great ones. Setting the tone for a successful relationship with your residents can be as easy as letting them know you care with a small welcome gift or basket.
A First Night Package
Many times, especially for those relocating to a new city, not everything is going to make it into the rental property on the first night. Leaving a basket filled with the essentials like toilet paper, soap, paper towels, bottled water, and a night light can be the perfect way to make your new resident feel comfortable even if they forgot something. These necessity totes are cheap, convenient, and adorable: (http://www.welcomehomeamerica.com/p/6746/tote-ally-awesome-high-style-on-sale).
After all, moving into a new place should be a celebration. Share a bottle of your favorite wine, or if you’re clever, find out the new residents’ favorite beer and leave a 6-pack in the fridge to cheers to their first night. Even if they don’t drink it, this gesture rarely goes unnoticed. This Etsy seller can create a customer wine label just for you: (https://www.etsy.com/listing/235219958/new-home-wine-labels-realtor-favor-wine?ref=related-0).
A Cozy Candle
Candles may seem like a cliché housewarming gift, but there are few items that can achieve that warm, cozy feeling so well. Choose calming or warm scents like vanilla or lavender to help new residents relax into their new homes. The simple gesture will let them know that you are dedicated to doing all you can to make them feel comfortable in a new environment. These soy candles are hand-poured and phthalate free for a fresh, clean scent that is both invigorating and warm: (https://www.etsy.com/listing/246947553/hand-poured-soy-candles-mason-jar?ref=related-1).
A Tourist Starter Kit
While your new residents may not be tourists, a city map, coupons to local restaurants or establishments, and a $10 gas card can encourage them get out and explore their new city or neighborhood. Residents who are integrated into the community are more opt to stay in your property for much longer than those who are not. You can even work with your favorite local restaurant or coffee shop to create a custom coupon for your new residents. This will let them know you care and that you have built trust relationships within your community and are eager to do the same with your residents.
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